Privacy Policy

1. INTRODUCTION

 

We, at OpticView.in, respect the privacy of your personal information, and take every effort to ensure your information is protected and private. We believe trust is everything. Hence we follow the highest standards for secure transactions and customer information privacy. Please read below to learn about our data/information collection and sharing practices.


This Privacy Policy describes how we use Personal Information (defined below) that we collect, receive and store about individuals in connection with the use of the website opticview.in.

We do not ourselves host our site – all hosting is done by third party service providers that we engage. This means that data you provide us or that we collect from you (including any Personal Information) – as further described in this Privacy Policy – is hosted with such third party service providers on servers that they own or control. Regardless of where such third party service providers are located, their servers may be located anywhere in the world (including the India). Your data may even be replicated across multiple servers located in multiple countries. So please be aware that you are consenting to your data being transferred to various third party service providers around the world (including the India).

2. TERMS OF USE

This Privacy Policy forms part of our General Terms and Conditions of Use.

3. CONSENT AND MODIFICATION

By providing us with any Personal Information you hereby confirm that you are doing so at your own free will. By using our Sites, you consent to the terms and conditions of this Privacy Policy and to our collection, processing and sharing of Personal Information for the purposes set forth herein. If you do not agree to this Privacy Policy, please do not access or otherwise use our Site. We reserve the right, at our discretion, to change this Privacy Policy at any time and from time to time. Such change will be effective 15 days following posting of the revised Privacy Policy on the Site, and your continued use of the Site thereafter means that you accept those changes.

4. WHAT KIND OF INFORMATION DO WE COLLECT AND HOW WE COLLECT IT?

We receive and/or collect Personal Information from you in the following ways:

4.1 COOKIES

A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer's hard drive. The cookies do not contain any of your personally identifiable information.

4.2. Account: During your use of our Sites and in order to use our Sites services, you may choose to create and account, or the Account, and by doing so you agree to provide accurate and complete personal information as required by the order page, or the Account Information, and to keep the Account Information current, accurate and complete. We may offer different options to create an Account, including:
(a) Online Registration Form: You may choose to complete and submit an online registration form. You will be asked to provide us with certain mandatory information such as your name and email address, and also a password that you will use to access your Account.
(b) Third Party Accounts: You may choose to create an Account by clicking on a "login with…" button that we display on our Sites for a designated third party service, or the Third Party Account, such as Facebook or Google. Doing so will enable you to link your Account and your Third Party Account. If you choose this option, then you will be required to approve the connection as well as the types of information (which may include Personal Information) that we will obtain from your Third Party Account and the types of activities that we may perform in connection with your Third Party Account. Please note that in order to use this option, you will need to have, and may need to be signed-in to, an existing Third Party Account.

4.3. ‘Contact Us’ Information: If you send us a “Contact Us” request, whether by submitting an online form that we make available or by sending an email to an email address that we display, you may be required to provide us with certain information such as your name and email address.

4.4. Purchases: Our Sites includes the option to purchase certain products or services from us. If you choose to make a purchase we will require sufficient information from you to complete the transaction. Such information could include a credit card number and related account and billing information, invoice related information, and other data required to process the order. We may use the tools, software or services of third-party service providers to process transactions on our behalf, in which case you acknowledge and agree to review and be bound by the terms of use and privacy policy of said third-party service provider.

Product purchases may be executed via Razorpay (or other third party payment service provider that we make available for you to use via our Sites). If you choose to proceed with a purchase via Paytm or other third party payment service provider then you: (1) agree to review and be bound by Razorpay's or such other third party payment service providers terms of use and privacy policy; and (2) you acknowledge that you may need to hold, or register, an active account in order to complete a product purchase. We are not responsible or liable for any activities or conduct of razorpay (or such other third party payment service provider), and you agree to hold us harmless, and expressly release us, from any and all liability arising from or in connection with any products that are offered for sale and purchased via the Site.

We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved. Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read terms and conditions of razorpay on https://razorpay.com

5. The Way We Use Personal Information

If you submit or we collect Personal Information through our Sites, then we may use such Personal Information in the following ways, via any applicable communication channel, including email, SMS, etc.:

5.1. We will use your Personal Information to: (1) provide and improve our Sites, (2) to send you marketing and advertisement communications that we believe may be of interest to you; and (3) to identify and authenticate your access to the parts of our Sites that you are authorized to access.

5.2. We may use your designated email address to: (1) send you updates or news regarding our Sites and our products and services; and/or (2) respond to a “Contact Us” or administrative request (for example, to change your password).

5.3. We may share your Personal Information with our third party service providers and partners, but only to assist us with our business operations and to provide our Site’s services to you and other users. These include services like courier partner for delivery of the product.

6. Use of Anonymous Information

Use of Anonymous Information. We may use Anonymous Information (as defined below) or disclose it to third party service providers in order to improve our Sites and enhance your experience with our Sites. We may also disclose Anonymous Information (with or without compensation) to third parties, including advertisers and partners. Anonymous Information means information which does not enable identification of an individual user, such as, aggregated information about the use of our Site

7. Update information

If you are a registered user of our Sites, you can access and edit your Account Information online by clicking the “My Account” button on the Site. You may also have your personal information revised by sending us an email to contact.opticview.in@gmail.com.  

8. Removing Personal Information

Customers who supply us with their telephone numbers online will only receive telephone contact from us with information regarding orders they have placed online. You may email us at contact.opticview.in@gmail.com and we will remove your Personal Information.

9. Secured Network

We take your Personal Information's security very seriously. As such, we use Secure Socket Layer (SSL) technology, which creates an encrypted link between our web server and your browser, and provides a secured path of communication to ensure the information remains protected and private.

10. No Use of Ad Serving or Spyware

Ad serving describes a technology that places ads on websites. Spyware is software which used for collecting information about users without their knowledge or prior their consent. Maintaining the security and privacy of your Personal Information is our highest priority. Thus, we do not partner with, or have any special relationships with any ad serving companies, and we categorically do not use spyware. Furthermore, we dedicate major efforts in order to ensure that our Sites and your Personal Information are secured, and that there is no spyware activity on our Sites.

11. Links to and Interaction with Third Party Products

Our Sites may enable you to interact with or contain links to your Third Party Account and other third party websites that are not owned or controlled by us, or Third Party Services. We are not responsible for the privacy practices or the content of such Third Party Services. Please be aware that Third Party Services may collect Personal Information from you. Accordingly, we encourage you to read the terms and conditions and privacy policy of such Third Party Services that you choose to use or interact with.